You can return Loop within 30 days of receiving the item. Loop must be returned in a good state and in its original packaging.

If you wish to return your order, please contact us. We will be happy to provide you with return instructions for your order. We'll cover your shipping costs for returning the order.


Once your return is received, we will send you an email to notify you.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 working days.